How to Choose a Reliable Locksmith (And Avoid Scams)

Locksmith work is specialized and often urgent. Unfortunately, that combination attracts scammers who rely on misleading ads, vague pricing, and pressure tactics. The best protection is knowing what a legitimate locksmith service looks like and what to verify before the work starts.

Start with a local, verifiable business

Look for a locksmith with a real business name, consistent phone number, and a service area that matches where you are. Many scam listings impersonate local providers while routing calls to a dispatch center.

• Check that the business name appears consistently across listings and the website
• Prefer providers that clearly state a service area (for example, the DMV area)
• Be cautious of listings that only show a generic “locksmith near you” label

Ask the right questions before anyone is dispatched

A reputable locksmith should be able to answer basic questions clearly. You don’t need an exact price over the phone for every situation, but you should get a realistic range and a clear explanation of what can change the price.

Ask these questions:

• What is the service call fee and what does it include?
• What is the estimated range for my situation (lockout, rekey, lock replacement, key programming)?
• What could increase the price (hardware choice, after-hours service, high-security locks, ignition issues)?
• What is the estimated arrival window?

Red flags that often indicate a scam

Scams tend to follow a pattern. Here are common warning signs to watch for:

• Unrealistically low advertised pricing that changes dramatically after arrival
• Refusal to give any range or to explain fees before dispatch
• No company name when answering the phone, or vague “locksmith service” wording
• Pressure to drill immediately without first attempting non-destructive entry
• Unmarked vehicle or no identification for the technician
• Cash-only demand without a receipt or documentation

What a professional locksmith should do on-site

On arrival, you should expect a quick assessment and clear communication before work begins. For most standard lockouts, non-destructive techniques are attempted first. For rekeys or replacements, the locksmith should walk you through options and confirm the final price before proceeding.

• Verify ownership when appropriate (ID, lease, registration)
• Explain the plan and potential outcomes (for example, when drilling is truly necessary)
• Provide a written invoice/receipt with the business name and contact info

A quick checklist you can save

If you only remember one section, make it this:

• Get a service call fee and a realistic price range before dispatch
• Confirm the company name and ETA
• Expect ID and a clear explanation of the work
• Be cautious of drilling-first and pressure tactics
• Ask for an invoice/receipt